Q: How much of a deposit is required and when do I need to pay it?
A: The deposit is 20% of the total cost and is due on receipt of invoice.
Q: What payment options do I have?
A: Direct Credit, Cheque, Cash, Visa or Mastercard.
Q: When must I give final payment?
A: Final Payment is due by the day of your function, please note if you have booked a wedding function with us final payment is due 2 working days prior to your wedding date.
Q: When is the latest I can cancel my booking and get my deposit back?
A: 2 weeks prior to your event after which your deposit will be retained.
Q: What happens if your event is postponed or cancelled on the day of our function?
A: Unfortunately, you will be invoiced for the full cost of the catering.
Q: When must I give final numbers?
A: No later than 5 working days prior to your event.
Q: Do your prices include GST?
Q: Do you deliver?
Q: Where do you deliver?
A: We can deliver to the Auckland and Hamilton metropolitan and suburban areas.
Q: How much do you charge for delivery?
A: $40.00 in Auckland and $30.00 in Hamilton metropolitan areas – outside of these area we will quote upon receiving your order.
Q: What do you deliver the food on?
A: We have a range of disposable or stainless steel platters and trays depending on your event requirements.
Q: Can you service the food at my venue?
A: Yes – service staff can be arranged, staff are $35.00 per hour per staff member with a minimum of 2 hours hire. Please call us if you would like to discuss your service arrangements or need any advice.
Q: Do you supply hire equipment?
A: Yes – we can help with hire equipment through our equipment hire company Party Hire Man– view our selection at www.partyhireman.co.nz delivery and pickup charges will apply.
Q: How much food should I order?
A: This is a good question and one that gets asked quite a bit, there isn’t one correct rule when ordering but we have come up with some good guidelines that should help.
3 items per person – this amount would be good for a morning tea, afternoon tea or similar light event.
3-4 items per person – this would be recommended for a light bite to eat. Our platters are the perfect size for this option with most platters having 4 items per person.
5-8 items per person – this amount would be recommended for a grazing type event where food is required for a longer period of time or when a more substantial amount of food is required.
A mix of platters and individual items works well and gives you the flexibility to choose different items.
If you are requiring an amount of food equal to a full meal please give us a call to discuss further on 0800 PLATTERS.
We have lots of different options and can assist with selecting a menu that would suit your requirments.