20% deposit of the total account is required to confirm the booking date, with the balance of the account to be paid on or before the function date.
If all items are not returned upon collection, a replacement fee will be charged accordingly. All cancellations must be made in writing at least one week prior to your function. Should the function be cancelled on the day, you will be responsible for the full cost of the catering. Any booking required on a public holiday will incur a 10% surcharge.
IMPORTANT: No booking will be considered confirmed until a deposit is received.
Confirmation of final numbers
A final confirmation of numbers is due 5 days prior to the function (i.e., if you have your function on a Saturday, your final numbers are due the Monday prior). This confirmed number will be the minimum number which will be charged. If your function is booked within the week of your event, final confirmation is due at the time of booking.
Changes to Orders
All changes to your order must be made no later than 5 working days prior to the function date. All changes will be considered, however we hold the right not to accept the change. All changes must be made in writing.
Auckland and Hamilton metropolitan areas the following delivery fees apply – Auckland $50.00 and Hamilton $40.00. Delivery charges will increase if outside the metropolitan areas of Auckland and Hamilton and this is worked out at the time of booking.
Food Quantity and Equipment
All allocations are based on experience in the food industry. We usually cater for more than necessary, but we cannot account for over average eaters. We will not take responsibility for any other food or drink not provided by us on the day of the function. If any equipment remains at the function site you are required to notify us of a convenient time for us to collect.
We endeavour to arrive on time, yet circumstances out of our control, such as road works, traffic or weather, may delay us. We will NOT be responsible for any cost incurred should the delivery or service be delayed.
If a cancellation is made within four weeks of the date of your function, the deposit will not be refunded. If a cancellation is made within 5 working days of your function, you are required to pay for 75% of the final cost of the function. If you are having an outdoor event, you MUST ensure an alternative venue should the weather be adverse on the day. You will be invoiced for the full cost of the catering should you cancel or postpone the function on the day due to weather conditions. If your event is cancelled due to Covid-19, your deposit is non-refundable, however, we will hold it as a credit against a future date or event. All cancellations must be in writing to firstname.lastname@example.org.
Availability and Agreement to Terms and Conditions
All bookings and menu options are subject to availability. By accepting these terms you agree to our terms and condition of trade. No booking will be processed unless our terms and conditions are agreed to.
Your details will be added to our promotions list. You will receive regular emails with specials and our latest promotions. You can remove yourself at any time by simply emailing us and asking to ‘unsubscribe’
The Fingerfood Catering Company would like to assure you of our excellent food, service and presentation. Our finger food is designed to compliment your special event with a variety of tasty items. Should you require a more substantial meal, or assistance at any stage regarding any aspect of your event catering, the Fingerfood Catering Company team will be happy to oblige. We recommend hot food to be consumed within 30 minutes of arrival.